3 Begin your letter by complimenting something that the recipient has done that has impressed you.
4 Craft a clear, concise paragraph outlining what he or she did wrong.
5 Acknowledge, if appropriate, that the offence may have been inadvertent or that you might have misunderstood something.
6 Offer solutions to prevent this mistake from happening in the future.
7 State clearly the results you would like from this letter.
8 As appropriate, offer your assistance, reiterate that you hope to continue working with the person, and that you appreciate the other things that he/she has done.
9 Summarize the letter and sign your name.
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